Effective Date: 10.07.2024

Introduction

Island Essence (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you visit our website or use our services.

Information We Collect

We collect the following types of information:

– **Personal Information:** Name, email address, phone number, shipping address, and payment information when you make a purchase or sign up for our newsletter.
– **Usage Data:** Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on the site.
– **Cookies:** Small data files stored on your device to enhance your browsing experience.

How We Use Your Information

We use your information to:

– Process and fulfill your orders.
– Provide customer support.
– Improve our website and services.
– Send promotional emails and updates (you can opt out at any time).
– Analyze website usage and trends to enhance user experience.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

– **Service Providers:** Third-party vendors who assist us in operating our website, processing payments, and delivering orders.
– **Legal Requirements:** If required by law or to protect the rights, property, or safety of Island Essence, our customers, or others.

Your Rights and Choices

You have the following rights regarding your personal information:

– **Access:** You can request a copy of the personal information we hold about you.
– **Correction:** You can request corrections to any inaccurate or incomplete personal information.
– **Deletion:** You can request the deletion of your personal information.
– **Opt-Out:** You can opt out of receiving promotional emails by following the unsubscribe link in the email.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@islandessence.com
Phone: +94761315558
Address: Island Essence Headquarters
No. 217/3, Egodawatta Road, Boralesgamuwa.